ServiceNow, Inc. (NOW) stock analysis
Company overview and business model
Source fact: ServiceNow, Inc. provides cloud-based solution for digital workflows in the North America, Brazil, Europe, the Middle East and Africa, Asia Pacific, and internationally. The company provides asset management, integrated risk management, IT service management, Operational Technology management, Security Operations, strategic portfolio management, IT operations management products; customer service management product; field service management applications; and sales and order management services. It also offers human resources delivery; legal and contract operations; workplace service delivery products; app engine product; automation engine; platform privacy and security product; and source-to-pay operations. In addition, the company provides RaptorDB, a database built to manage workloads at scale; ServiceNow Impact that provides customers with software tools, guided plans, and AI-driven recommendations; customer support; and workflow data fabric. It serves government, financial services, healthcare and life science, manufacturing, Public Sector, retail, technology, and Telecom sectors through service providers and resale partners. The company has a strategic collaboration with Cohesity, Inc. to develop, operate, and safeguard autonomous AI agents and data with enterprise-grade reliability; and with ServiceNow to Advance Ai-Powered Solution for Mission-Critical Infrastructure Monitoring. The company was formerly known as Service-now.com and changed its name to ServiceNow, Inc. in May 2012. ServiceNow, Inc. has a strategic alliance with Accenture for integrated risk management and third-party risk management solutions. ServiceNow, Inc. was founded in 2004 and is headquartered in Santa Clara, California.
Classification: NYSE · Technology · Software - Application
Revenue and growth
Source fact: Revenue was USD 13.28 billion for the period ending 2025-12-31.
Caverian calculation: Revenue changed +20.9% (FY2025 vs FY2024).
Profitability
Source fact: Net income was USD 1.75 billion in the latest reported period.
Source metric: Reported net margin was 13.2%.
Balance sheet and liquidity
Source fact: Cash and equivalents were USD 3.73 billion.
Source fact: Total debt was USD 2.40 billion.
Source metric: Current ratio was 1.00x.
Cash-flow analysis
Source fact: Operating cash flow was USD 5.44 billion.
Source fact: Free cash flow was USD 4.53 billion.
Valuation
Source metrics: Trailing P/E 81.32x; Forward P/E 25.67x; Price to book 10.61x; Price to sales 9.02x; EV/EBITDA 47.16x.
Caverian model output: Value score was 33/100.
Competitive position
Classification: Peer context: Software - Application within Technology.
Caverian model output: Quality score was 72/100.
Caverian model output: Growth score was 76/100.
Material risks
Caverian calculation: Altman Z-score was 7.18 (safe zone).
Caverian calculation: Piotroski F-score was 4/9.
Data sources and freshness
Freshness: This report uses a stored upstream snapshot; statement periods are shown alongside the figures.
Methodology and limitations
Facts reproduce stored upstream fields. Calculations derive only from the displayed stored statements. Model outputs are Caverian interpretations, not investment advice or a buy/sell recommendation.
How Caverian approaches valuation · Sources and product principles